Terms & Conditions

Summit Path 1 is a trading name operated by Volker H. H. Glaeske (Business Registration No: 41658414). In these Terms, the Operator refers to Volker H. H. Glaeske.

 

1. NATURE OF SERVICES

Summit Path 1 provides executive coaching, leadership mentoring, career strategy advisory, and related professional development services. These services are collectively referred to as Services throughout these Terms, regardless of the specific format in which they are delivered — including but not limited to one-to-one sessions, group sessions, written communications, WhatsApp exchanges, email guidance, workshop delivery, written action plans, free resources, and any other form of professional interaction with SP1.

 

These services are intended solely for informational, developmental, and educational purposes. They do not constitute legal, financial, investment, tax, medical, psychological, therapeutic, employment, or other regulated professional advice.

 

Summit Path 1 does not provide management consulting, financial advisory, legal advisory, or regulated professional services. No fiduciary, agency, employment, partnership, or professional-client relationship is created. Clients remain solely responsible for their own decisions, actions, applications, communications, and outcomes.

 

1A. OPINION, NOT FACT

All guidance, recommendations, observations, frameworks, suggestions and insights provided by SP1 - whether in sessions, written action plans, email, WhatsApp, workshop materials, free resources, or any other communication - represent professional opinion based on experience and the information available at the time.

 

They do not constitute a guarantee, warranty or representation of any kind. SP1's views are informed perspectives, not statements of fact, and should be treated as one input among many in the client's own independent decision-making process.

 

SP1 operates in accordance with the International Coaching Federation (ICF) Code of Ethics. Where SP1 is acting in a mentoring or advisory capacity rather than a formal coaching capacity, the same professional standards and ethical principles apply.

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1B. CLIENT INFORMATION

SP1's guidance is based entirely on information provided by the client. SP1 cannot verify the accuracy or completeness of that information. If information provided is incomplete, inaccurate or misleading, SP1 cannot be held responsible for any resulting advice, guidance or outcomes.

 

2. NO WARRANTY OR GUARANTEE OF RESULTS

All services are provided on a best-effort basis.

 

Summit Path 1 and the Operator make no representations, warranties, or guarantees - express or implied - regarding any specific outcomes, including but not limited to:

• Promotions

• Salary increases

• Bonuses or equity grants

• Job offers

• Career progression

• Performance reviews

 

All outcomes depend solely on the client's own decisions, actions, and circumstances.

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3. CLIENT RESPONSIBILITY

The client acknowledges and agrees that:

• They are solely responsible for all decisions, actions, and results arising from or related to the services

• They will exercise independent judgment when applying any guidance, insight, or recommendation

• Participation is voluntary and at their own risk

• They will not record sessions without prior written consent from SP1

Summit Path 1 and the Operator shall not be responsible or liable for any decision, action, or omission by the client.

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3A. NO RELIANCE

The client confirms that they have not relied on any representations, statements, or promises not expressly set out in these Terms.

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4. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Summit Path 1 and the Operator shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to:

• Loss of profits, income, or employment

• Loss of business opportunities

• Loss of goodwill or reputation

• Loss of anticipated savings or data

• Career outcomes of any kind

• Any decision made by the client based on SP1 guidance

This applies whether in contract, tort (including negligence), or otherwise, whether foreseeable or not.

 

In no event shall the total aggregate liability of Summit Path 1 and the Operator exceed the total fees paid by the client in the twelve (12) months immediately preceding the claim.

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5. INDEMNIFICATION

The client agrees to indemnify, defend, and hold harmless Summit Path 1 and the Operator from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:

• The client's actions, decisions, or professional conduct

• Any misuse or misapplication of guidance provided

• Any third-party claims connected to the client's activities

• Any breach by the client of these Terms

• Any misrepresentation made by the client to SP1

 

6. FEES, PAYMENTS & NO REFUND POLICY

Fees are as published on the Summit Path 1 website at the time of booking and are subject to change without notice. The fee applicable to a client is confirmed at the point of payment.

 

All fees are payable in advance. All payments are final and non-refundable to the fullest extent permitted by law, including in cases of partial use, dissatisfaction, changes in circumstances, or termination of services by either party - except as set out in Section 6A (SP1 Availability) and Section 6C (Instalment Arrangements).

 

SP1 may from time to time offer discounted rates at its sole discretion. Any discount applies to the fee payable at the time of booking only. Discounts are personal to the individual client, non-transferable, and may not be combined with other offers unless expressly stated. The full Terms & Conditions, including the no-refund policy, apply equally to discounted sessions and programmes.

 

6A. PROGRAMME-SPECIFIC TERMS

The following terms apply to all coaching programmes and sessions offered by SP1.

What Is Included in Every Session

• Each session is 90 minutes, conducted via Google Meet or in person in Hong Kong

• A written outcome plan is delivered after every session

• SP1 reviews the client's situation before each session - no time is spent catching up

• For programme clients, SP1 is available between sessions for quick questions, with priority response for The Ascent and High Camp clients

• All communications and session content are strictly confidential - no HR involvement, no company notification, always

 

Session Validity Periods

Sessions must be used within the following periods from the date of payment. Sessions not used within the validity period are forfeited without refund.

Base Camp (1 session)  ·  Valid for 3 months

The Ascent (6 sessions)  ·  Valid for 9 months

High Camp (12 sessions)  ·  Valid for 18 months

Student Single Session (1 session)  ·  Valid for 3 months

First Ascent Package (5 sessions)  ·  Valid for 6 months

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SP1 Availability - Exceptional Circumstances

In the event that SP1 is unable to continue delivering sessions due to serious illness, injury, or circumstances entirely beyond its reasonable control, SP1 will either:

• Reschedule all remaining sessions within a reasonable period, or

• Provide a pro-rata refund for unused sessions calculated on a per-session basis

This is the only circumstance in which a refund will be considered under this section.

Transfer of Sessions

Programme sessions are personal to the client and may not be transferred to another individual without the prior written consent of SP1.

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Acceptance

By completing payment for any programme or session, the client confirms they have read, understood and agreed to these programme-specific terms in addition to the full SP1 Terms & Conditions.

 

6B. FEEDBACK & TESTIMONIALS

SP1 may request feedback from clients following sessions for the purpose of service improvement.

• Participation in any feedback process is entirely voluntary

• Feedback will not be shared publicly or used as a testimonial without the client's explicit written consent

• Where consent is given, testimonials will be published in anonymised form or with first name and role only — never with full name or employer name unless the client explicitly requests otherwise

• Consent may be withdrawn at any time by contacting volker@summitpath1.com

 

6C. INSTALMENT ARRANGEMENTS

SP1 may, at its sole discretion, agree to split programme fees into instalments for The Ascent and High Camp programmes. Any instalment arrangement must be agreed in writing before the programme begins.

 

Where an instalment arrangement is in place:

• Sessions may only be booked once the instalment due for that period has been received

• If an instalment is not received within 7 days of the agreed date, SP1 reserves the right to pause the programme until payment is made

• The no-refund policy applies to all instalments already paid

• Instalment arrangements are personal to the client and are not advertised as a standard option

 

7. CANCELLATION & RESCHEDULING

• Sessions may be rescheduled with at least 8 hours' prior notice (Hong Kong Time)

• Late cancellations, rescheduling requests within 8 hours, or no-shows will be charged in full and deducted from the client's session balance

• SP1 reserves the right to reschedule or cancel sessions if necessary, in which case a full credit or alternative time will be offered

 

8. CONFIDENTIALITY

All communications and information shared during sessions are treated as strictly confidential.

Information will not be disclosed to third parties without the client's explicit written consent, except where required by law, court order, or regulatory authority.

SP1 may use fully anonymised and aggregated insights for internal service improvement purposes only.

 

9. USE OF TOOLS

SP1 may reference frameworks, tools, or technologies (including AI-based tools) for preparation and service delivery purposes. Such tools are supplementary and do not replace the client's independent judgment or real-world decision-making. SP1 accepts no liability for outcomes arising from the use of any third-party tool or technology.

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10. INTELLECTUAL PROPERTY

All content produced by SP1 - including website content, session frameworks, tools, written action plans, guides, resources and workshop materials - is the intellectual property of SP1. Content may not be reproduced, distributed, shared or used commercially without prior written consent.

Free downloadable resources are provided for personal use only and may not be resold, redistributed or used in any commercial context.

 

11. NO EMPLOYMENT OR PARTNERSHIP

Nothing in these Terms or the services creates an employment relationship, agency, partnership, joint venture, or fiduciary duty. The client remains fully independent and solely responsible for all professional obligations, taxes, insurance, and compliance.

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12. ONLINE BOOKING & ACCEPTANCE OF TERMS

By booking a session, purchasing any service, or accessing the website, the client confirms that they have read these Terms, understand them, and agree to them fully. This constitutes a legally binding agreement. No physical or electronic signature is required.

These Terms apply to all services provided by SP1 regardless of how they are described - including coaching, mentoring, advisory, guidance, workshops, written communications and any other form of professional interaction.

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13. PRIVACY

SP1 collects and processes personal data in accordance with its Privacy Policy, available at summitpath1.com/privacy-policy. By using this website or purchasing services, you consent to such processing.

 

14. FORCE MAJEURE

Neither party shall be liable for any delay or failure to perform due to causes beyond its reasonable control, including but not limited to:

• Natural disasters

• Pandemics

• Government restrictions

• War or terrorism

• Strikes or illness

• Technical failures outside reasonable control

 

15. DISPUTE RESOLUTION & ARBITRATION

Any dispute, controversy, or claim arising out of or relating to these Terms shall first be attempted to be resolved through good-faith discussion. If unresolved within 30 days, the dispute shall be referred to final and binding arbitration in Hong Kong under the HKIAC Administered Arbitration Rules, which are deemed to be incorporated by reference.

• Seat of arbitration: Hong Kong

• Language: English

• Number of arbitrators: One

The parties waive any right to court litigation, jury trial, or class actions.

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16. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to conflict of law principles.

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17. SEVERABILITY

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

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18. ENTIRE AGREEMENT

These Terms constitute the entire agreement between the parties and supersede all prior or contemporaneous understandings, representations, or agreements, whether oral or written.

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19. AMENDMENTS

Summit Path 1 may update these Terms at any time. The current version will always be available at summitpath1.com/terms-and-conditions. Continued use of services after any changes constitutes acceptance of the updated Terms.

 

FINAL CONFIRMATION

By proceeding with any service, you confirm your acceptance of these Terms & Conditions.